ISO 9001 certification provides your customers reassurance that you have established a Quality Management System based on the seven quality management principles of ISO 9001. As an international standard, it is recognized as the basis for any company to create a system to ensure customer satisfaction and improvement and, as such, many corporations require this certification from their suppliers. It is intended to be used by organizations of any size or industry, and it can be used by any company. Why is ISO 9001 important?Īs stated above, ISO 9001:2015 is an internationally recognized standard for creating, implementing, and maintaining a Quality Management System for a company.
Quality management systems are the foundation of quality assurance activities. What are quality management systems? An ISO 9001 definition would be that this standard provides the QMS requirements to be implemented for a company that wants to create all of the policies, processes, and procedures necessary to provide products and services that meet customer and regulatory needs and improve customer satisfaction. In order to be released and updated, ISO 9001 had to be agreed upon by a majority of member countries so that it would become an internationally recognized standard, which means it is accepted by a majority of countries worldwide. The standard was most recently updated in 2015, and it is referred to as ISO 9001:2015.
What does ISO 9001 stand for? ISO 9001 is the international standard for creating a Quality Management Systems (QMS), published by ISO (the International Organization for Standardization).